A job that fits you perfectly.
Working at Ink
Tailored
Find the role and position that suits your skills and if you’re interested in something new, and can show us that you’ve got what it takes to succeed in our business, we will find a way to support you.
As the business grows, there’s room to take your expertise and help shape the future of Ink.
Progressive
No set career plan - if you’re ready to take on more responsibility then you’re ready.
We trust you to speak to clients from day 1. We give you the freedom to get on with your work and we trust you to get it done with flexible hours and location.
Meaningful
Working with a variety of clients that are often leaders in their field, you will learn from the best and also work alongside colleagues in different specialties with many years of experience.
There will be opportunities to study to deepen or broaden your knowledge and be recognised for your achievements.
Current Vacancies
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We are looking for an experienced Senior Administrator (Account Manager) to join our award-winning Employee Benefits team. The successful candidate will own a bank of client accounts, fulfilling service needs in line with our procedures and regulatory requirements. Group risk and healthcare market knowledge is important, together with some understanding of workplace pensions (although we will train/develop where required).
Download full description here.
Reward and Recognition
As you would expect, we offer a competitive salary and a comprehensive range of Employee Benefits. A workplace pension, life assurance, medical and dental insurance, private GP services, employee assistance programmes, health screening, and much more.
As our business grows, we offer opportunities for promotion and career development, including helping to shape the future of the business as part of the Team Leadership group.
Culture and Environment
We work closely as a team and enjoy spending time away from the office to reflect on our achievements, plan for the future and develop our relationships as part of biannual company away days.
We’re based in a welcoming open place office at The Point on the outskirts of the bustling town of Market Harborough.
Opportunities for Personal Growth
To do our jobs properly, our knowledge must be broad and deep, and always up to date. Our team of account managers are constantly working to keep on top of this by participating in provider webinars, monitoring policy changes and keeping abreast of industry advancements.
We support our team with further education and learning opportunities on courses such as those provided by the Chartered Insurance Institute (CII) and the Chartered Institue of Payroll Professionals or even working towards a Masters degree.
People and Relationships
It’s all about trust. From day one, each member of the team is entrusted to talk directly to clients. We operate a named Account Manager policy with each and every one of our clients. This is front and centre of our client service policy.
Relationships with our suppliers and providers are also paramount to our business model. We have close partnerships with a small, select number of insurers and technology companies and the team speak directly to these providers on a daily basis and regularly receive training to stay on top of product changes.
Read about our partnerships here.
The Quality and Nature of Work
Our Net Promoter Score (NPS) score is world-class - this reflects the quality of our work and the quality of our clients. Our work is demanding but interesting and no two days are the same. As customer service is at the core of what we do, the client always comes first. We give you the tools to fulfil our customer promises.
Holly Griffiths was our Graduate Intern from 2023-2024 and she worked in departments across the business. Here is a bit more about her time at Ink in her own words.